Every tool your practice needs to run and grow a membership program
From plan design to recurring billing to patient growth Practice One Plans is the only platform built end-to-end for dental membership.
Design the exact membership plan your patients need
The Practice One Plans Plan Builder gives your practice full control over every aspect of your membership program from pricing and billing cycles to included benefits and renewal rules. Build as many plan types as you need and publish them in minutes.
- Custom pricing and billing cycles: Set monthly, quarterly, or annual billing. Add enrollment fees, down payments, or custom payment schedules to match your practice's needs.
- ADA code benefit mapping: Define included procedures by ADA code: cleanings, exams, X-rays, fluoride, and more. Set per-visit limits and eligibility rules per plan tier.
- Treatment discounts: Apply percentage or flat dollar discounts to any procedure category for members. Discounts apply automatically at the point of service.
- Multiple plan types:Create Adult, Child, Senior, Perio, Family, Cosmetic, Emergency, and fully custom plan types. Build as many as your practice needs.
- Renewal rules and grace periods:Configure automatic renewals, advance renewal reminders, grace periods, and lapsed-member reactivation workflows.
- Practice branding:Every plan, agreement, and member communication carries your practice name and logo, not Practice One Plans'. Patients see your brand.
Enroll patients through every channel your practice uses
Patients can join your membership program at the front desk, online from any device, by scanning a QR code, or through a targeted campaign link. Every enrollment captures a signed digital agreement stored automatically in the member record.
- Front desk enrollment: Staff can enroll patients in seconds from the Practice One Plans dashboard. No paper forms, no manual data entry, no errors.
- Online enrollment portal:Share a branded enrollment link patients can complete from any device: at home, in the waiting room, or after hours.
- QR code enrollment: Print or display a QR code in your office. Patients scan and enroll themselves in under two minutes.
- Campaign enrollment links: Send targeted enrollment campaigns to uninsured patients with direct links to the right plan for them.
- Digital membership agreements:Every enrollment captures a signed digital agreement, stored automatically in the member record and available for download.
Recurring payments, fully automated
Practice One Plans handles every aspect of recurring payment collection so your team doesn't have to chase payments or manually process renewals. Payments collect automatically, failed payments recover themselves, and members stay informed at every step.
- Automatic recurring billing: Payments collect automatically on the member's billing date: monthly, quarterly, or annually, with no manual intervention.
- Smart failed payment recovery:Automatic retry logic with configurable retry schedules. Members receive payment update reminders before their membership is suspended.
- Auto renewals: Annual memberships renew automatically with advance notice to members and your team. No manual renewal processing.
- Payment reminders: Automated pre-payment and post-payment reminders keep members informed and reduce failed payment rates.
- Real-time payment status:See every payment: successful, pending, failed, or refunded, in real time from the member record or the payments dashboard.
- Receipts and confirmations:Members receive automatic payment receipts and enrollment confirmations by email. No manual follow-up required.
Every member, every benefit, every payment one place
A complete member database gives your team instant access to plan details, benefit usage, payment history, and communication logs for every enrolled patient. Manage renewals, cancellations, and plan changes without leaving the platform.
- Complete member records: A full record for every member: plan, status, payment history, benefit usage, and communication log, all in one place.
- Family accounts:Group family members under a single account with individual benefit tracking and shared billing management.
- Real-time benefit tracking:Track included procedure usage in real time. Staff can verify member benefits at the point of service in seconds.
- Member communications: Send enrollment confirmations, renewal reminders, payment receipts, and custom messages directly from within Practice One Plans.
- Status management:Manage active, suspended, lapsed, and cancelled members with automated status transitions and reactivation workflows.
Know exactly how your membership program is performing
Real-time dashboards give you a complete view of your membership program's financial performance: monthly recurring revenue, enrollment trends, churn rate, and plan profitability.
- MRR and ARR tracking: Monitor monthly and annualized recurring revenue from all active memberships in real time.
- Enrollment and churn metrics:Track new enrollments, cancellations, and net member growth over any time period.
- Plan performance:Compare revenue, enrollment, and benefit utilization across plan types to optimize your program.
- Benefit utilization reporting: See which included benefits members are using and which they aren't, to inform plan design decisions.
- Revenue per member: Understand the average revenue contribution of each member and how it trends over time.
Turn your membership platform into a patient growth engine
Available on the Growth plan, Practice One Plans' Growth System adds AI-powered lead response, patient reactivation campaigns, new patient acquisition tools, and advanced retention workflows so your membership program actively grows your practice, not just manages it.
- AI lead response: Respond to new patient inquiries in minutes, not hours, with AI-powered follow-up that qualifies leads and books appointments automatically.
- Patient reactivation: Automated outreach campaigns identify and re-engage lapsed or inactive patients with personalized messaging and membership offers.
- New patient acquisition: Targeted digital campaigns attract new uninsured patients in your area and route them directly into your membership enrollment flow.
- Opportunity intelligence:Identify existing patients who are uninsured, overdue for care, or likely to churn, and act on those opportunities before they leave.
- Growth reporting:Track leads, conversions, reactivations, and acquisition cost in a unified growth dashboard alongside your membership metrics.
Practice One Plans vs. the alternatives
See how Practice One Plans stacks up against BoomCloud, DentalHQ, and spreadsheets on the features that matter most.
| Feature | Practice One Plans | BoomCloud | DentalHQ | Spreadsheet |
|---|---|---|---|---|
| Flat-rate pricing (no per-member fees) | ||||
| Practice-branded enrollment portal | ||||
| Automated recurring billing | ||||
| ADA code benefit mapping | ||||
| Real-time member dashboard | ||||
| AI-powered lead response | ||||
| Patient reactivation campaigns | ||||
| New patient acquisition tools | ||||
| Unlimited member enrollment | ||||
| No long-term contracts | ||||
| Dedicated onboarding team | ||||
| Multi-location / DSO support |
Competitor feature data based on publicly available information. Features may vary by plan tier.
Ready to see Practice One Plans in action?
Book a free 15-minute Practice Growth Review and we'll show you exactly how Practice One Plans works for your practice.