What gets tracked
Six metrics that tell the full story.
Active members
Total enrolled members, broken down by plan tier and enrollment date.
Monthly recurring revenue
Predictable membership revenue tracked month-over-month with trend lines.
Renewal rate
What percentage of members renew and where you're losing them.
Patient lifetime value
Average revenue per member over their full membership lifecycle.
Churn and lapse tracking
Identify at risk members before they lapse so you can intervene.
Acquisition and growth trends
New enrollments by week, month, and source so you know what's working.
Drill into plan-level analytics - see which membership tiers are growing and where patients are dropping off.